Policies

Satisfaction Guaranteed

We Care

For more than 20 years, Janet Davidi has been a manufacturer and wholesaler of fine jewelry -- including diamond engagement rings and wedding bands.

Janet Davidi affords clients with high end jewelry at wholesale prices, available to the public

SHIPPING POLICIES

We offer FREE SHIPPING on all orders in the USA. For orders to UK, Canada and EU, shipping will be $65.

We can only ship to the address specified by PayPal. If you need the item shipped to a different address, please update the address in your profile. We ship in-stock items within 1-3 business days. Made-to-order items may take up to 6 weeks to ship.

For domestic shipments, we always ship UPS or FedEx 2nd Day Air.
For international shipments, we ship UPS or FedEx standard unless the customer pays for an expedited option. We’re not responsible for VAT, duties or any other taxes the customer can incur upon delivery. Unfortunately, we cannot mark the customs tag as a “GIFT” or value the contents at less than the sale price.
We require a signature for all shipments and will provide tracking.

Returns and exchange details

Our 14-day, 100% refund policy applies to all in-stock items, as long as the item being returned is in its original condition and has not been customized (sized or modified) or damaged. For U.S. customers, we will pay the return shipping fee for all in-stock items. Unfortunately, we cannot cancel or accept a return or exchange for made-to-order items.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalized orders